Internal Communication Specialist

About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Free travel on all public transport – Trains | Trams | V/Line
• 17.5% leave loading
• 1 x Extra day off (EDO) per month
• Flexible work environment | hybrid work – 2 x days in office, 3 x days WFH
• Flexible public holidays – swap any public holiday for another day that better suits your lifestyle, culture, or personal commitments
• Stable work environment - Victorian Government state-owned enterprise
• 16 weeks paid parental leave (36 unpaid)
• Comprehensive health & wellness programs
• Additional 5 days of reproductive health and wellbeing leave to support your reproductive health, wellbeing, and related life events
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

The Internal Communications Specialist drives the organisation’s internal communications agenda to strengthen information sharing and build a culture of engagement and collaboration.

You will support the development and execution of VicTrack’s internal communications strategy, ensuring key communications initiatives and messages are coordinated and integrated. You will manage all key internal communications channels and create engaging content.

Working as part of the Communications and Change team, you will ensure internal communications are streamlined for enterprise-wide initiatives, as well as implement communications plans for discrete internal projects.

You will proactively build and manage relationships with internal stakeholders to understand and support their communication needs and demonstrate the value of integrated internal communications.

You will also be expected to contribute towards content development for external channels, including social media and the website.

Key responsibilities:

• Support the development and implementation of the Internal Communications Strategy to ensure an engaged and informed workforce.
• Manage and schedule timely and quality internal content across all channels including the intranet, executive and senior leadership emails, weekly employee newsletters, screensavers and posters.
• Engage with key stakeholders to drive the development of appropriate content, ensuring VicTrack’s internal communication channels include relevant and audience-appropriate content that drives employee engagement.
• Support the facilitation and setup of enterprise events, including all staff forum and other key employee events.
• Collaborate with the Manager Communications and Change Manager to ensure the appropriate delivery of enterprise-wide initiatives, providing recommendations on the effective and integrated use of internal communication channels.
• Establish and maintain strong working relationships with the Executive and Senior Leadership Teams, People & Culture and other key internal stakeholders to deliver strategic communications advice.
• Lead and support the development of internal communications plans for discrete, internal projects.
• When required, support the development of content and/or copywriting for external communications including social media and the website.

Qualifications:

• Tertiary qualifications in Communications, Marketing, Journalism, Public Relations, or a related discipline, or proven experience in a similar role (mandatory).

Knowledge and experience:

• Demonstrated ability to develop and deliver strategic, targeted and enterprise-level communications that align to business priorities and drive employee engagement.
• Highly developed communication skills, including the ability to translate technical information into plain, audience appropriate English, alongside demonstrated capability analysing issues and presenting practical solutions.
• Excellent interpersonal and influencing skills, particularly with executive and senior leadership roles. Demonstrated ability building strong relationships, presenting ideas effectively and negotiating outcomes with diverse stakeholders.
• Self-motivated and adaptable, with strong time management skills and the ability to work confidently under pressure. Demonstrated capability working both autonomously and collaboratively to support team and business outcomes.

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT

If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

Closing Date: 31/08/2026

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT